Columbus Cupcakery

Reviews about Columbus Cupcakery

• 1 / 5

  By Kimberly Davis
  For starters the customer service is absolutely terrible. After numerous phone calls and texts, along with example pictures of the cake being requested, the cake was nothing of the sorts. It was specified it was for a boy but had pink all over it. Was originally charged for 2-3 hours worth of fondant work, however only the front half of the cake was decorated! Looked nothing close to the pictures nor was the color scheme. We were told to "go to a grocery store and get a new cake". Extremely dissatisfied to say in the least. Will never return and I highly suggest if you are looking for something a bit more specific (although ours was only an under the sea theme with blue) don't go here. We got a cake that was so light it almost looked white with pink accents on it. Not to mention the baby BOY on top of the cake had a pink shell on it and wasn't even the right skin color.
  
  In response to the owner, you say you assumed gender neutral even tho it was specified and we have the conversations to prove it. You "assumed" color schemes even though 3 different pictures were provided. We were not upset about the increase in charge for fondant, however it was no where near close to what we asked for nor was the entire cake decorated. Poor poor service on your behalf and it was even more dissatisfying how you had the nerve to tell us to go to the grocery store for your OWN mistake. Whoever assumes a pink star on a babies butt for gender neutral shows poor judgment. You had the contact information if you had any further questions along with 3 pictures of examples. You chose to ignore.
  April 21, 2017
• 4 / 5

  By Sugar Cat
  The cupcakes are great here! Been here a few times, never once was disappointed. Went here today, 6/30/16. And got a free slice of cake with our purchase. That was nice. The cake was also good! I would recommend Mint truffle, (I forget what it's called cause I enjoyed it so much). I will be coming back!
  February 23, 2017